Due to unavoidable circumstances cancellation of orders takes place from our end also(very rare scenario). We may have to cancel if there is a mistake in the pricing, mistake in an invoice, availability of stock, etc. we will notify you if in case your order is cancelled partially or completely or if in case any extra data is required for the purpose of accepting your order.
if for any reason you wish to cancel the order, that can be done before the shipment takes place from our end. In case of cancellation pre-dispatch, a cancellation fee of 2% will be levied and balance 98% will be refunded back to the account. Gold coin cancellation is not allowed under any circumstances.
Under no circumstances, cancellation of customized jewellery can be accepted. if for any specific reason we accept, the cancellation, making charges and stone charges of that product will be deducted from the payment and balance will be refunded back to customer account within 10 working days.